Tech PHD by Assurant® is like having your own Personal Help Desk for your T-Mobile phone and all the devices that connect to it. Get instant access to knowledgeable US-based technical support* or check out useful tips about how to get the most out of your device and stay connected.
Available for T-Mobile JUMP! Plus and Premium Device Protection Plus customers.
• Simplify your connected world; get support for all your connected devices such as printers, routers, game consoles, smart TVs and thermostats.
• Get instant support; tap to call or chat with a Technical Support Analyst.
• Access your coverage summary, coverage documents, and file or track a claim.
• Get the most out of your device; discover useful tips about connectivity, security, battery usage, storage and more.
• Get help for your device with step-by-step Troubleshooting guides
Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you are not eligible for technical support, Tech PHD’s call and chat functions will be removed 14 days after registration. You can still enjoy access to Tech PHD’s useful device tips and troubleshooting guides.
Tech PHD is included with eligible T-Mobile protection plans at no extra cost.
*Support for all connected devices is limited to setup, configuration or resolution of a home network connectivity issue.